Terms of service

The Beam operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). The Beam is powered by Shopify, which enables us to provide the Services to you. These Terms of Service govern your use of the Services and form a legally binding agreement between you and The Beam. If there is a conflict between these Terms of Service and any other policies referenced on the website, these Terms will control with respect to your use of the Services.

By accessing or using any part of the Services, you agree to be bound by these Terms of Service. If you do not agree, you may not access or use the Services.

Eligibility and Use of the Services

By using the Services, you confirm that you are at least the age of majority in your jurisdiction or have received permission from a parent or legal guardian to use the Services.

You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the functionality of the website or interfere with other users’ experience.

Products and Orders

The Beam makes every effort to display product descriptions, images, and details as accurately as possible. However, we do not guarantee that all product information is entirely error-free, complete, or current.

We reserve the right to limit or cancel orders at our sole discretion, including orders that appear to be placed by resellers, distributors, or in violation of our policies. In such cases, we may attempt to notify you using the contact information provided at checkout.

All orders are subject to acceptance and availability. Payment must be successfully received before an order is processed and dispatched.

Pricing and Payments

All prices are listed in the applicable currency and may be updated at any time without prior notice. The Beam reserves the right to correct any pricing errors that may occur.

We operate on a prepaid basis only and do not offer Cash on Delivery (COD). Orders are processed only once payment has been successfully completed through our approved payment methods.

Shipping and Delivery

The Beam will make reasonable efforts to process and dispatch orders within estimated timeframes. Delivery times may vary depending on location, courier services, and external factors beyond our control.

Risk of loss and ownership of items pass to you upon delivery of the order to the address provided at checkout.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you acknowledge and agree to the conditions outlined in that policy, including eligibility requirements and the issuance of store credit for approved returns.

Intellectual Property

All content on the website, including but not limited to text, images, graphics, logos, product designs, and layout, is the property of The Beam or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any part of the website or its content without prior written permission from The Beam.

Third-Party Services and Links

The Services may include links to third-party websites or services that are not owned or controlled by The Beam. We are not responsible for the content, policies, or practices of any third-party websites and encourage you to review their terms and policies before engaging with them.

Disclaimer of Warranties

The Services and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

The Beam does not guarantee that the Services will be uninterrupted, error-free, or completely secure. We do not warrant that product descriptions or other content will be accurate, reliable, or current at all times.

Limitation of Liability

To the fullest extent permitted by law, The Beam shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or purchase of products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless The Beam, its owners, affiliates, and service providers from any claims, damages, liabilities, or expenses arising from your use of the Services, your violation of these Terms, or your infringement of any rights of a third party.

Changes to These Terms

We may update or modify these Terms of Service at any time. Updates will be posted on this page with the revised effective date. Continued use of the Services after any changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, you may contact us:

Email: info.thebeamofficial@gmail.com
WhatsApp: 063 658 0038
Location: Johannesburg, South Africa